Help Center

Frequently Asked Questions

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Is the jewelry really waterproof?

Yes. Our pieces are made of stainless steel with 18k gold PVD plating, a coating designed to resist water and sweat. You can shower, swim and work out wearing them.

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Will it tarnish or turn my skin green?

Stainless steel with PVD plating is built to keep its color and is hypoallergenic and lead-free. Avoid harsh chemicals and abrasive cleaning to keep the shine longer.

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How long does shipping take?

Orders are processed in 1–3 business days. Free worldwide shipping takes 7–25 business days depending on your country; express options and exact estimates are shown at checkout.

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Why did my order arrive in separate packages?

We work with trusted supplier partners who ship directly to you, so some orders arrive in more than one package. Each package has its own tracking.

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What is your return policy?

You can request a return within 30 days of delivery. Damaged, defective or incorrect items are replaced or refunded at no cost. Email westmont.shop@outlook.com to start.

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How do I find my ring size?

Our rings use US sizes 5 to 9. Measure the inside diameter of a ring that fits you well: 15.7 mm = US 5, 16.5 mm = US 6, 17.3 mm = US 7, 18.1 mm = US 8, 18.9 mm = US 9.